fc66 Privacy Policy — Your Data, Your Rights

Overview

This Privacy Policy ("Policy") applies to all personal data processed by fc66 in connection with your use of the fc66 website at fc66.cam and any associated services. By registering an account or using the fc66 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein.

fc66 is committed to handling personal data responsibly and in accordance with applicable data protection principles. We collect only what is necessary to operate the platform, verify player identity, process financial transactions, and comply with anti-money laundering obligations. We do not sell your personal data to third parties for marketing purposes.

1. Information We Collect

fc66 collects personal information in several ways: directly from you when you register or interact with the platform, automatically when you use the platform, and from third parties involved in processing your payments or verifying your identity. The categories of personal data we collect are set out below.

2. How We Use Your Information

fc66 uses the personal data we collect for the following purposes:

• Account creation and management: to create your fc66 account, verify your identity and age, maintain your account profile, and process login sessions.
• Payment processing: to handle deposits from and withdrawals to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard, and other supported payment methods; to record transaction history; and to reconcile your fc66 balance.
• KYC and anti-money laundering compliance: to verify your identity in accordance with know-your-customer obligations and to screen transactions for signs of money laundering, fraud, or other financial crime.
• Responsible gaming and player protection: to monitor gameplay patterns for signs of problem gambling, to enforce self-exclusion requests, to apply deposit and session limits, and to contact players where we have a duty-of-care concern.
• Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and provide assistance via live chat and email.
• Platform improvement and fraud prevention: to analyse usage patterns, optimise the platform for mobile performance in Bangladesh, detect and prevent fraudulent activity, and maintain the security and integrity of the fc66 platform.

fc66 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. Where automated systems flag an account for review, a human member of the fc66 team will review the case before any account-level action is taken.

3. Legal Basis for Processing

fc66 processes your personal data on one or more of the following legal bases:

• Contractual necessity: processing that is necessary to perform the fc66 service agreement with you — including account creation, payment processing, and gameplay management.
• Legal obligation: processing that is necessary to comply with applicable legal requirements, including KYC verification, anti-money laundering screening, age verification, and record-keeping obligations.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and general platform improvement activities, where these interests are not overridden by your rights.
• Consent: where we rely on your consent as the basis for processing (for example, for optional marketing communications), you may withdraw that consent at any time by contacting fc66 customer support.

4. Sharing Your Information

fc66 does not sell, rent, or trade your personal information to third parties. We share personal data only in the limited circumstances described in this section.

Payment Providers

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, or Mastercard, fc66 shares the minimum transaction data required to process that payment with the relevant payment provider. This data is shared solely for the purpose of completing the financial transaction and is governed by each provider's own privacy terms.

Identity Verification Services

To fulfil KYC obligations, fc66 may share your identity document data and registration details with third-party identity verification service providers. These providers are contractually required to process data only for the purpose of completing the identity check and to maintain appropriate data security standards.

Legal and Regulatory Disclosure

fc66 may disclose personal data to law enforcement authorities, regulatory bodies, or courts where required to do so by applicable law, court order, or lawful regulatory demand. In such cases, fc66 will disclose only the minimum data required to comply with the specific legal obligation and will, where legally permitted, notify the affected player.

5. Payment Data and Mobile Banking Security

fc66 places particular emphasis on the secure handling of payment-related data given the primary role of mobile financial services — especially bKash and Nagad — in the Bangladesh market. When you initiate a bKash or Nagad transaction, you interact directly with the bKash or Nagad platform via their own interface. fc66 does not capture your bKash PIN, Nagad PIN, or any other mobile banking authentication credential. We receive only a transaction confirmation reference and the amount from the payment provider's system.

fc66 stores only the reference data needed to reconcile your balance and maintain a transaction history in your account. Full card numbers and card verification values (CVV) are not stored by fc66 — card payments are tokenised by the relevant card scheme partner. If you have concerns about the security of your bKash or Nagad wallet in relation to your fc66 account, please contact our support team immediately via live chat.

6. Cookies and Tracking Technologies

fc66.cam uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse site performance. The types of cookies we use include:

• Essential cookies: required to operate the platform, maintain your login session, and ensure security. These cannot be disabled without affecting platform functionality.
• Analytics cookies: used to collect anonymised usage statistics that help fc66 understand how Bangladesh players navigate the platform and where performance improvements are needed. These cookies do not identify you personally.
• Preference cookies: used to remember your language preference and other display settings so that you do not need to re-configure them on every visit.

You may manage cookies through your mobile browser settings. Please note that disabling essential cookies will prevent you from logging in to your fc66 account. fc66 does not use third-party advertising cookies or cross-site tracking cookies.

7. Data Retention

fc66 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to applicable legal retention obligations. As a general guide: account registration data and KYC documents are retained for the lifetime of your account and for a minimum of five years after account closure, in accordance with anti-money laundering record-keeping requirements. Transaction records are retained for a minimum of five years from the date of the transaction. Gameplay logs are retained for two years from the date of the session, unless they are subject to an ongoing investigation or dispute, in which case they are retained until the matter is resolved.

When personal data is no longer required and no legal retention obligation applies, fc66 will securely delete or anonymise the data so that it can no longer be attributed to you as an individual. If you request deletion of your account and personal data, fc66 will process this request subject to any overriding legal retention obligation that may prevent immediate full deletion.

8. Your Rights Over Your Personal Data

You have the following rights in relation to your personal data held by fc66. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We will acknowledge your request within a reasonable period and aim to fulfil it within 30 days, subject to any verification requirements or legal constraints.

• Right of access: you may request a copy of the personal data fc66 holds about you. We will provide this in a commonly used electronic format.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligation.
• Right to restrict processing: in certain circumstances you may request that we restrict processing of your personal data — for example, while a dispute about data accuracy is being resolved.
• Right to object: where we process your personal data on the basis of legitimate interests, you may object to that processing. We will assess whether our legitimate interests are overridden by your rights and interests in the specific circumstances.

Please note that some of these rights are not absolute and may be subject to exceptions under applicable law. For example, fc66 may be required to retain certain data to comply with anti-money laundering regulations even if you request erasure. In such cases we will explain the applicable legal constraint when responding to your request.

9. Data Security

fc66 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, server-side encryption for stored sensitive data, access controls that restrict staff access to personal data to those with a business need, regular security reviews and vulnerability assessments, and monitoring systems designed to detect and respond to security incidents promptly.

While fc66 takes data security seriously and applies industry-standard protections, no online platform can guarantee absolute security. If you suspect that your fc66 account has been compromised, or if you become aware of any unauthorised use of your account details, you must contact fc66 customer support immediately via live chat and change your password without delay. fc66 will not be liable for losses arising from unauthorised account access where the security breach resulted from your own failure to safeguard your login credentials.

10. Children and Underage Players

The fc66 platform is strictly for adults aged 21 and above. fc66 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will delete that data and close the associated account immediately. If you are a parent or guardian and believe that your child may have registered on fc66, please contact our support team immediately via live chat or by emailing [email protected] so that we can investigate and take appropriate action without delay.

11. Changes to This Privacy Policy

fc66 reserves the right to update this Privacy Policy at any time. When material changes are made, the effective date at the top of this page will be updated and, where appropriate, registered players will be notified via their registered contact details. We encourage you to review this Policy periodically to stay informed about how fc66 handles your personal data. Your continued use of the fc66 platform following publication of an updated Privacy Policy constitutes your acceptance of the updated Policy.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how fc66 has handled your personal data, please contact our support team via live chat available within the fc66 platform after login, or by emailing our support address. We take all privacy-related enquiries seriously and will respond within a reasonable timeframe.

Support email: [email protected] (plain text — not a clickable link). All privacy requests will be handled confidentially and in accordance with this Policy.